Booking Conditions
Please carefully read these conditions as they form the basis for the Barmy Army
accepting your booking.
Jump directly to:
All persons travelling with the Barmy Army must adhere to Hoggy’s Rules:
- Have Fun - good, clean and entertaining fun
- Be Passionate - about supporting cricket, win lose or draw
- Show Respect - for all players, officials, fans and ground's rules and regulations
- Give Consideration - to people's views, beliefs and cultures
- Mind - your language!
- Understand - that breaching Hoggy's Rules isn't what England's unofficial 12th man
does, and can result in fewer tickets for all of us, less support for England and
loss of your Barmy Army Membership.
- All prices have been quoted in Australian Dollars, inclusive of Australian Goods
and Services Tax (GST) calculated at the current rate of 10% (subject to change);
- Please check the spelling of names matches the individuals passport, driver's licence
or photo identification.
- In relation to all bookings where more than one passenger is travelling, the person
making the reservation on behalf of his/her travelling companions will be deemed
to have accepted the booking conditions on behalf of all of his/her travelling companions.
- A maximum of four rooms/apartments per city are available for purchase online. Please
contact the Cricket Australia Travel Office team for assistance if you would like
to book more than four per city.
- All prices are per person.
- Package prices do not include meals, except breakfast where indicated.
- Hostel prices are based on one (single) person sharing with others in a dormitory
room. Hotel, studio and one bedroom prices are based on either one (single) or two
(double/twin) persons sharing existing bedding. Two bedroom prices are based on
either three (triple) or four (quad) persons sharing existing bedding.
- Additional rates apply to extra persons and extra beds. Supplements apply for extra
nights outside the package.
- The rating of accommodation is based on various factors, which are generally accepted
as indicative of a certain class, however we do not guarantee the standard, class,
or fitness for purpose of the accommodation.
- Accommodation descriptions, facilities and distances have been provided by the individual
hotels and are subject to change without notice. Hotel photographs are representative
only and actual rooms may vary from those shown.
- As a guide, check-in time at most hotels is 2:00pm, so rooms may not be ready to
check in if you arrive before this time. If you need to check into your room straight
away, you can pay an extra nights room rate and book your rooms for the night before
you arrive. Check-out time at hotels is usually 10:00am however this does vary.
Rooms still occupied after the hotels check-out time may incur additional charges,
which can be confirmed upon request.
-
Tickets to the Vodafone Ashes Series, Commonwealth Bank Series KFC Twenty20 Internationals
and are sold subject to published Cricket Australia
Conditions of Entry To The Venue
and
National Refund Policy. At present, only 2009-10 conditions are available for download - updated documents will be posted online as changes are made to these documents for 2010-11. The terms and conditions for 2010-11 will be applicable to any ticket purchase.
-
Individual or 5-day series tickets lost and/or tickets requiring re-issue will be subject to an AU$110 per ticket or series ticket replacement fee.
Your Barmy Army Package match ticket(s) will available for
collection from Barmy Army hospitality staff on your arrival in Australia. Match tickets will not be posted to you.
- All prices are per person
- Meals are not included unless specified inclusion in itinerary
- Name changes are permissible up until 48 hours prior to each tour departure except for BridgeClimb where no changes are permitted
- All tours operate subject to a minimum number of passengers. Should minimum passenger numbers not be reached on any individual tour, an alternative tour or a complete refund will be provided.
- Certain tours will also have limited space, which will be allocated strictly in order of receipt of bookings.
- Children are defined as being between 3 and 14 years of age at 31 December 2010.
- For BridgeClimb, child costs apply to ages 10 - 15 years old (as at 31 December 2010). All children must be accompanied by and adult with a maximum of two children per adult. Children under 10 years are not permitted to climb. All climbers must be over 1.2 mitres tall.
- 1 x Barmy Army Ashes Tour 2010/11 polo shirt and baseball cap will be added to your shopping cart automatically for package bookings, the cost is AU$50.00 per person. This will be delivered to your hotel immediately on arrival in Australia.
- Please note: One Barmy Army Polo and Cap will be added to your shopping cart, per person, each time you make a booking online. To avoid purchasing extra polo's and caps we recommend booking for each city you are planning to visit, in a single online transaction. The basket of goodies is not added to Barmy Army Events or Tour bookings.
- All prices are per person, in Australian Dollars.
- Meals are not included unless indicated in itinerary (B) Breakfast, (CB) Continental Breakfast, (L) Lunch, (D) Dinner
- Extra nights may be added to the itinerary at additional cost.
- Double/Twin room refers to two persons sharing a room with either one double bed or two single beds. Triple room refers to three persons sharing a room with either three single beds, 2 single beds plus a rollaway or sofa bed or, 1 double bed plus a rollaway or sofa bed. Single room refers to one person using a room with one single/double bed.
- Accommodation is rated in various classes and is specified in each tour package, the following are a general indication of the class of accommodation:
- Hotel rooms are Superior 4 star, Standard 3 - 3.5 star, Budget or Motel/Lodge 2 - 3 star all with private facilities.
- Hostels offer twin or double rooms with shared facilities.
- Permanent Campsites are permanently erected tents (multi-share), permanent cooking facilities and purpose built fire pits, screened eating areas, share showers and toilets.
- Semi-Permanent campsites, tents must be erected by guide and passengers, share showers and toilets, no cooking facilities except those carried on the vehicle.
- Bush Camps have no facilities other than those that are carried on the vehicle. Passengers sleep in swags (Aussie bedroll). The tour will stop along the way at roadhouses for clients to have a shower.
- Luggage restriction applies to safari and camping tours as the vehicles have limited space, please keep your luggage to a maximum of 15kgs (10kg on Kakadu Tours) in a backpack or soft overnight bag with a small daypack for easy access to incidentals. This is noted in each tour package where applicable. Most hotels will store additional luggage if you are returning after the tour.
- Fitness - As the safari and camping tours are active, general good health and a reasonable level of fitness and swimming ability is required. The level of fitness and the distance walked each day is noted in each tour package where applicable. If you have any doubts about the suitability please contact us. The operator reserves the right to assess suitability to participate at check-in. Passengers are expected to help with the preparation of food, washing up and general assistance to the guide as directed. Passengers should note that adventure travel involves a high than normal risk and a signed release will be required from all participants before tour departure.
- A minimum number of passengers is required to operate most tours, should it be necessary to cancel a scheduled departure we will offer an alternative tour or a full refund for that tour.
- A detailed itinerary and travel vouchers will be e-mailed to you approximately 3 weeks prior to your departure.
- Please ensure you advise your correct flight details so as transfers can be organised as specified in the itinerary.
A non refundable deposit equal to 50% of the booking value is required to secure all package and extended tour bookings. The final balance is due 14 September 2010. Payment in full at the time of booking is required to secure event bookings. If payments are not received by the due date, reservations may be automatically re-allocated without notice. All cancellations must be in writing. Following payment, all cancellations (including no-shows) will incur a cancellation fee equal to 100%. Travel insurance is available, please ask your Travel Office consultant for information.
All payments must be made by credit card in Australian Dollars. Credit card fees
apply as follows: Visa/MasterCard 1.5% of the amount payable, American Express 3.42%
of the amount payable, Diners Club 2.8% of the amount payable.
The Cricket Australia Travel Office strongly recommends taking out Travel Insurance. For more information visit www.barmyarmy.com/finance.
Visitors to Australia must check visa and passport requirements well in advance of travel. Please visit www.immi.gov.au or contact TradeFare for assistance on 0333 444 3940 or email info@tradefare.co.uk.
These Conditions are governed by the laws of Australia and any action arising under
them or in any way connected with the travel arrangements may be bought only in
a court in Australia, subject to any law which is expressly inconsistent with this.
General Travel Group Pty Ltd, trading as Cricket Australia Travel Office,
holds a Travel Agents License (NSW 2TA 001930 / VIC 32096.), is a member
of the Travel Compensation Fund ("TCF") and is a member of the Australian
Federation of Travel Agents ("AFTA").
The Cricket Australia Travel Office gives their notice that all final travel documentation,
tickets and coupons are issued by them, or on their behalf, and all arrangements
for hotel accommodation, entry tickets, transport and conveyance are made by them
as agents or operators upon the express conditions that they are not liable for
any injury, damage, loss, accident, delay, sickness or through the acts or defaults
of any passenger or in carrying out the arrangements of the tour(s) or otherwise
in connection with any of the hotels or proprietor or servant for any failures on
the part of the hotel or provider to any of the laws of the country where the services
are provided. The Cricket Australia Travel Office accepts no responsibility for
loss or additional expenses for any delays or changes in motor, air or any other
services, sickness injury, weather strikes, lockouts, war, terrorism, earthquake,
floods, volcanic eruption, or any other causes. Should there be any disruptions
or delays it will be the responsibility of the passenger to contact The Cricket
Australia Travel Office. The Cricket Australia Travel Office gives notice that if
passengers are attending an event that the event tickets will be subject to
Conditions of Entry To The Venue
and the
National Refund Policy
. Copies of conditions are available
by contacting The Cricket Australia Travel Office, 2/4 Princes Street, Port Melbourne,
Victoria, Australia 3207. Tel (03) 9676 2438 Fax: (03) 9645 6985, Email: traveloffice@cricket.com.au.
